The Power of Language

Our conversational style is forged by culture, gender, socialization, and geography. At work, how we talk determines how we get the job done and how we are evaluated for our efforts.

How a Ladder Can Help Us Make Informed Decisions

When we arrive at decisions or opinions, we often don’t look at them critically. Frequently we arrive at actions or decisions based on uninformed perceptions, embedded beliefs, or heightened emotion, not data, logic, and facts.