The Power of Regret
Regret is healthy and universal, an integral part of being human. And it can be a powerful asset if we use it properly.
The Power of Language
Our conversational style is forged by culture, gender, socialization, and geography. At work, how we talk determines how we get the job done and how we are evaluated for our efforts.
The Power of Curiosity
The desire to be right is often a roadblock in connecting with and understanding other people. Genuine curiosity is a powerful tool that enables us to forge connection and deepen understanding.
The Power of Deference
Strategically using deference can boost influence, especially with people who fear losing control.