Strategically using deference can boost influence, especially with people who fear losing control.
Soft skills are gaining importance and presedence in the modern workforce.
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Gail Rudolph is the author of the USA Today and Wall Street Journal best-selling book, Power Up Power Down: How to Reclaim Control and Make Every Situation a Win/Win. Her years as an executive maneuvering power dynamics have transformed her into the go-to expert on how to harness interpersonal power and create win/win outcomes.
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